Directing Water for 3 Generations
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Residential Plumbing Specialists
Common Signs You Need Water Heater Services
Is your water heater trying to tell you something? Here are some common water heater problems that we see in the plumbing world:
- No hot water
- Inconsistent water temperatures
- Rust-colored water
- Water taking a long time to heat
- Water heater leaks
Sound like something you are experiencing? Or do not see your water heated related issue on the list? Our team can come inspect your system and recommend the best solution for you.
We Service Tankless Water Heaters!
Does your home have a tankless water heater? We have you covered!
Direct Services services both traditional and tankless water heaters throughout the CSRA. Whether your system needs routine maintenance, repairs, or it’s time for a replacement, we’ll inspect the issue and help you determine the best solution.
Most of our tankless service experience is with the Navien systems. However, we are happy to evaluate other brands as well. If we can repair your system, we will.
SERVICES WE PROVIDE
Check Our Other Services
Pipe Leak Repair
You don't have to diagnose the problem before you reach out. Tell us what's going on in the form below and we'll help you determine the best solution for your home.
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Drain Cleaning
Slow drains and recurring clogs are no match for our professional drain cleaning services.
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Fixture Repair and Replacement
From faucets and sinks to toilets and showers, we repair and replace plumbing fixtures to keep everything working properly.
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Gas Leak Detection and Repairs
We repair gas lines, gas logs, and gas fireplaces. On these jobs, you want to ensure that safety is a priority.
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Frequently Asked Questions
We have answered the most common questions about our plumbing services below. Not what you are looking for? Give us a call anytime.
Should I repair or replace my water heater?
Whether or not you should repair or replace your water heater depends on the age of the unit, the issue you are facing, and what repair costs would be. We can come inspect your system and explain your options.
Does your company offer a warranty?
Yes, we do warranty our work. Warranty details are outlined in writing on your receipt.
How long do water heaters typically last?
Most water heaters last around 10 years. Factors such as correct installation, maintenance, and usage should be considered when considering your unit’s lifespan.
My water heater is leaking. Can it be repaired?
Sometimes! It really depends on what is causing the leak. Our team can evaluate your situation and determine whether a repair or replacement is a better option for you.
Do you offer emergency services?
We offer emergency plumbing services during our regular business hours. If you’re experiencing a plumbing emergency, we’ll prioritize your service request and respond as quickly as possible. Emergency calls received after business hours will be returned on the next business day. We do not provide 24/7 on call services.
Hot Water Starts Here
You deserve to have a fully functioning home. That includes your water heater! If you are in the Augusta or greater CSRA area and need water heater repair or replacement assistance, reach out to our team using the form below.
Need a plumber? Get a plumber.
