Direct Services Plumbing & Drain

Water Heater Repair & Replacement

Water that does not heat like it should be is quite the household disruption. Finding the cause can be even more frustrating, but that is what Direct Services Plumbing & Drain is here for. Whether it is no hot water, a leaking water heater, or just time for a new water heater altogether, we have the solution.

Directing Water for 3 Generations

Professional Workmanship

Straightforward Communication

Residential Plumbing Specialists

Common Signs You Need Water Heater Services

Is your water heater trying to tell you something? Here are some common water heater problems that we see in the plumbing world:

Does your home have a tankless water heater? We have you covered!

Direct Services services both traditional and tankless water heaters throughout the CSRA. Whether your system needs routine maintenance, repairs, or it’s time for a replacement, we’ll inspect the issue and help you determine the best solution.

Most of our tankless service experience is with the Navien systems. However, we are happy to evaluate other brands as well. If we can repair your system, we will.

FAQS

Frequently Asked Questions

We have answered the most common questions about our plumbing services below. Not what you are looking for? Give us a call anytime.

Should I repair or replace my water heater?

Whether or not you should repair or replace your water heater depends on the age of the unit, the issue you are facing, and what repair costs would be. We can come inspect your system and explain your options.

Does your company offer a warranty?

Yes, we do warranty our work. Warranty details are outlined in writing on your receipt.

How long do water heaters typically last?

Most water heaters last around 10 years. Factors such as correct installation, maintenance, and usage should be considered when considering your unit’s lifespan.

My water heater is leaking. Can it be repaired?

Sometimes! It really depends on what is causing the leak. Our team can evaluate your situation and determine whether a repair or replacement is a better option for you.

Do you offer emergency services?

We offer emergency plumbing services during our regular business hours. If you’re experiencing a plumbing emergency, we’ll prioritize your service request and respond as quickly as possible. Emergency calls received after business hours will be returned on the next business day. We do not provide 24/7 on call services.

Hot Water Starts Here

You deserve to have a fully functioning home. That includes your water heater! If you are in the Augusta or greater CSRA area and need water heater repair or replacement assistance, reach out to our team using the form below.

Need a plumber? Get a plumber.

    Details

    Description